Privacy Policy

PivoQAI Inc. (“PivoQAI,” “we,” “us”) respects your privacy. This policy explains how we handle personal information when you visit our website or contact us about our services.

Information you provide

If you choose to contact us, you may provide your name, email address, organization, phone number, preferred contact method, and details of your inquiry. Please avoid including sensitive personal information or confidential business information in an initial inquiry.

How the contact form works

Our current website contact form prepares an email in your own email application. It does not transmit your inquiry to PivoQAI through a website form server. If you send that email, your email provider and our email provider process the message in accordance with their services and privacy practices.

How we use information

We use information you send us to respond to inquiries, discuss possible services, manage business communications, and comply with applicable legal obligations. We do not use inquiry details to add you to promotional mailing lists without appropriate consent. If we offer a newsletter or other promotional emails in the future, we will provide applicable consent and unsubscribe options.

Website hosting and technical information

Our website is hosted by a third-party provider, currently Cloudflare Pages. Hosting and security providers may process technical information such as IP addresses, browser information, and request logs to deliver and protect the site. Their handling of information is governed by their applicable terms and policies. We do not currently use a website analytics or advertising tracker in the files published with this website.

Where information may be processed

Our website hosting and email service providers may process or store information outside Canada, including in countries with different privacy laws. Information processed in another country may be subject to lawful access by authorities there. We use service providers for website and business operations and do not sell personal information.

Disclosure and safeguards

We may share information with service providers where necessary for website hosting, email, or business operations, and where required by law. We use reasonable measures to protect information, but no internet transmission or storage method is completely secure.

Retention and your choices

We retain business inquiries only as long as reasonably needed for the purposes described above, subject to applicable legal or recordkeeping requirements. You may contact us to request access to, correction of, or deletion of personal information we hold, subject to applicable law.

Contact and changes

PivoQAI Inc. is responsible for the personal information it handles. Our designated privacy contact can be reached at info@pivoqai.com for privacy questions, access or correction requests, and concerns. We may update this policy as our services and website change; the effective date above will be revised when we do.

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